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Technology strategy
Technology vision, enterprise architecture, investment prioritisation and roadmaps aligned to business objectives.
Technology leadership · Strategy · Transformation
Turning technology into business advantage.
I’m Vilas S. Khole, a technology executive focused on aligning technology strategy, product innovation and engineering execution with measurable business priorities.
20+ years of technology experience · Enterprise platforms · Digital transformation
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Your professional photographProfessional portraitVilas S. Khole
Chief Technology Officer · Technology Strategy & Transformation
01 / Executive profile
Leadership grounded in technology and business.
A career built around connecting business ambition with technology capability, execution discipline and organisational strength.
With 20+ years of experience, I work across technology strategy, enterprise software, product engineering, digital transformation and operational leadership. My approach combines executive-level direction with a practical understanding of how teams build, deliver and support technology.
My professional background includes leadership across distributed teams, multi-country operations, healthcare and public health technology, cloud modernisation, AI, IoT, data governance and commercial accountability.
In my CTO role at Jobin International Company, Kuwait, my focus has included aligning technology investments with business priorities, strengthening delivery practices and building teams equipped for sustainable scale.
“The right technology strategy connects customer value, business performance and engineering excellence.”
0Years of technology experience
0Years in healthcare / public health
50–1,200+Team leadership experience across varying organisations
Multi-countryDigital and operational transformation exposure
02 / Executive expertise
Where I create value.
A balanced leadership toolkit spanning strategic direction, product thinking, engineering execution and commercial accountability.
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Digital transformation
Modernising processes and platforms across multi-country operations, with adoption and outcomes in view.
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Product & platform innovation
Turning market and customer needs into product direction, scalable platforms and sustainable delivery practices.
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Engineering leadership
Building accountable teams, delivery discipline, engineering standards and continuous improvement.
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Commercial & operational focus
P&L ownership, revenue growth, cost optimisation, vendor strategy and technology governance.
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Emerging technology
Pragmatic adoption of AI, cloud, IoT, analytics and data governance to solve business problems.
Enterprise softwareHealthcare technologyCloud modernisationAI & IoTData governanceAgile deliveryISO 27001Stakeholder managementBusiness diversification
03 / Selected work themes
Complex challenges. Structured outcomes.
Explore representative areas of work. These summaries describe experience themes, not confidential client deliverables or unverified quantified results.
AI-enabled SaaS · HR technologyTalentOrb – AI-powered recruitment platform
A recruitment solution covering hiring pipelines, candidate profiles, interview management, communication and reporting.
- Designed to streamline recruitment workflows and provide transparent hiring progress.
- CV lists the solution as an AI-powered SaaS product.
- Technology noted in the portfolio: .NET MVC, MySQL and AngularJS.
Healthcare · AI & IoTToneOp – connected health and fitness platform
An AI- and IoT-enabled application integrating activity, sleep, calorie, water-intake and heart-rate tracking with Fitbit.
- Cross-platform mobile product with food and recipe search/logging.
- CV records 60,000+ downloads in the first quarter for the mobile version.
- Technology noted: Kotlin, Swift, React Native, Python, MySQL and AWS.
Enterprise transformation · Group operationsJobin International Group – digitalisation across six companies
Coordinated digitalisation of operations across six group companies, including CRM and Microsoft 365 implementation.
- CV records 30 team members involved in the group digitalisation initiative.
- Technology included Freshworks CRM, Zoho and Microsoft 365.
- Operational SOP digitalisation is also recorded as a 2023 achievement.
Workforce technology · Business continuityOne Connect – remote contact-centre operations
A mobile solution that enabled contact-centre operations to run from home during the COVID period.
- CV records implementation for 5,000+ contact-centre employees across five delivery locations.
- Client context: One Point One Solution.
- Technology noted: React Native and MySQL.
Analytics · AI/MLOnePMS – performance analytics on 12 million call records
A performance evaluation system using call-data analysis and AI/ML to forecast individual, team and business-unit performance.
- Built around a data volume of 12 million call records.
- Designed to support performance visibility and forecasting.
- Technology noted: Django, Flask, Python and SQL Server.
Payments · Financial servicesHSBC – payment dispute system
Implementation of a payment dispute system for merchants and the bank, listed in the CV under the Areteans Technologies engagement.
- CV records the implementation in 2018.
- Platform noted: Pega 7.1.
- Related domain experience includes payments, BFSI and fintech.
You can replace these themes with approved project names, screenshots and verified business outcomes when ready.
04 / Leadership approach
Clarity, ownership and sustainable execution.
Principles that connect executive intent with the work teams do every day.
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Start with outcomes
Understand the commercial or customer problem before selecting technology.
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Make priorities explicit
Balance value, urgency, risk, capacity and dependencies transparently.
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Build accountable teams
Set clear ownership and measure individuals against agreed outcomes.
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Reduce operational risk
Develop shared knowledge, resilient processes and succession depth.
Career snapshot
A career across technology and business.
Expand each entry for a summary. Exact earlier employer names and dates can be added from your approved CV.
May 2023 – Present
Group Chief Technology Officer · Jobin International Group
Leads technology across group companies in Kuwait and Kochi. CV highlights a 50+ member team, 150% platform scalability improvement over two years, AI/ML adoption and responsibility for strategy, product development, resourcing and P&L.
Apr 2022 – Feb 2023
Chief Technology Officer · Bansal Tech Professionals (ToneOp)
Led technology and product growth across eight B2B/B2C products. The CV records 60,000+ mobile downloads in the first quarter and customer-support automation saving 100 employee hours and $8,000 per month.
Feb 2020 – Apr 2022
Chief Technology Officer · aNumak & Company
Managed 100+ technical resources, technology budgets, P&L, client communications, presales and AI/ML analytics initiatives processing 12 million contact-centre call records daily.
Apr 2019 – Dec 2019
VP – Technology (Consultant) · Kuya Technologies
Worked across service delivery, presales, account management, technology infrastructure, disaster recovery, business continuity and client escalations.
Apr 2018 – Nov 2018
Manager – Service Delivery (Consultant) · Areteans Technologies
Service delivery and project management for Pega 7.1, data management, analytics, reporting, team management and quality assurance.
Feb 2015 – Apr 2017
AVP – Software Development & Service Delivery · Softenger
Managed 1,200+ employees across software and strategic operations, with cost-centre, revenue, sales-forecasting and data-governance responsibilities.
Apr 2013 – Jan 2015
Project Manager – ODC Management · Tech-Armada Asia IT Consultants
Managed 50+ developers and multiple projects, with presales, negotiations, budgeting, wearable technology, analytics and IoT exposure.
Jan 2012 – Apr 2013
Team Leader · SLK Software
Led 35 developers across three locations, covering solution design, .NET architecture, project planning and client communication.
Oct 2009 – Dec 2011
Team Lead – CRM Operations · Creative Enterprises
Led CRM operations, ITIL-based support, staffing, recruitment and escalation management.
Apr 2007 – Oct 2009
SME – Process Management (Lead) · Infosys Technologies
Worked on web-platform enhancements, third-party integrations, cross-functional delivery and legacy-code modernisation.
Jan 2004 – Apr 2007
System Administrator · Mind Matter Informatics
Started in infrastructure and systems administration, including network support, software installation, troubleshooting and Active Directory administration.
05 / Let's connect
Start a meaningful conversation.
Choose the enquiry type that best matches your reason for reaching out. Submitting a form opens an email draft addressed to Vilas.